I know the challenges of providing excellent customer service. I am the Director for my company's Customer Support group. Your staff promptly returns calls, follows through on commitments and are very professional. I am approaching my 40thbirthday and I want to make every month count.
We have been researching sources for sperm donors that would meet our high standards. Two weeks ago we gave birth to a healthy baby girl! Without your professionalism and dedication, our dreams of conceiving a baby may not have been possible. I would like to extend my gratitude for all of the services you've provided to my wife and I over the past year. I deal with many women/families who need to know that there are near miracles just waiting to happen. As an RN I appreciate the extensive testing that you do to insure safety and success for the prospective families. I am a nurse, a mother and perhaps one of your biggest fans. I would certainly recommend your services. Your efforts to let us know everything and your staff's very pleasant way of handling my inept questions have been wonderful. You have taken away much of my anxiety away and given me a greater piece of mind regarding the donor we plan to use in the next few months. Thank you for doing our photo matching and for spending time with me on the phone answering my questions. She joined our family in December, weighing 7 lbs 6 oz. Thanks to your facility we have a beautiful baby daughter.
Everyone has been an A+ on Customer Service, and we'll recommend Fairfax to others. You were so helpful and prompt with our photo matching, and particularly the 'looks' questions and personality 'reads'. We just wanted to say thanks for your assistance in selecting our donor over the past two weeks. Families with History of Genetic Disease.Gender Affirming Hormone Therapy (GAHT).
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